This document is an electronic record in terms of the Indian Contract Act 1872; the Information Technology Act 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act,2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Aavishk Sustainable Solutions Private Limited, having its registered office at 10,Vinyasa" Cambridge Road, Udani Layout, Ulsoor, Bengaluru - 560008 (“Company” or “we” or “us” or “our”),is the owner of the website domain at https://www.avysh.com/ and all other variations of the same and as mobile applications available on the Google Play store as (play store link) and on App Store as (app store link) respectively (collectively referred to as “Platform”)
IF YOU DO NOT AGREE TO BE BOUND BY ALLTERMS AND CONDITIONS CAPTURED IN THE TOS, PLEASE DO NOT USE THE PORTAL OR SERVICES.
“Brand Users” shall mean the company which has contracted with the Company in order to provide access to the Application and Digital Stores to its dealers, distributors, retailers or other resellers.
“Dealers/Distributor Users” shall mean any User on boarded on the Platform who are team members of the Dealers/Distributors and other channel partners who deal with the Brand. The same also includes Channel Partners.
“Digital Store” shall mean the online shop front developed by Avysh with the purpose of enabling the Channel Partner to list its goods for sale to its End Users.
“End User” shall mean the customers of the Channel Partner who access the Digital Store of such Dealer/ Distributors in order to view and request quotes for the Product Listings.
“Product Listing” shall mean any item that is uploaded by the Channel Partner on the Application, to be listed for sale on its Digital Store.
"Service(s)" means services provided through the Platform, as described in further detail under clause 3below. The Services provided through the Platform may change from time to time,at the sole discretion of the Company.
“User” or “You” shall mean any individual or an entity who visits the Platform or avails or who wishes to avail the Services as a Brand User, Dealers/Distributor Users and or/End- User and/or Dealers who are registered on the Platform for this purpose or any visitor of the Platform as the case may be.
Your use of the Platform is subject to the Terms and Conditions, which may be updated,amended, modified, or revised by us from time to time. To ensure that you are aware of any additions, revisions, amendments, or modifications that we may have made to these Terms and Conditions, it is important for you to refer to the Terms and Conditions from time to time. The updated Terms and Conditions shall be effective immediately and shall supersede these. We shall not be under an obligation to notify you of any changes to the Terms and Conditions. You shall be solely responsible for reviewing the Terms and Conditions from time to time for any modifications. If you continue to use the Platform and/or Services after the Updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the Updated Terms and Conditions. Any reference to Terms of Service, TOS, Agreement made herein shall refer to the latest version of the Terms of Service.
a. We provide a Platform that provides the following services to Brands and Dealers(however, such Services may change from time to time):
By using Platform, you affirm thatyou are at least 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, warranties set forth in the Terms and Conditions, and to abide by and comply with the termsstated therein. Registration of User in the Platform is available only to persons who can form legally binding contracts under Indian Contract Act, 1872.Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, or person with unsound mind etc. are not eligible to use the Platform. By accessing the Platformor by accessing any of the Services on any other Authorized Device, it is deemed that the User has read and understood and accepted these Terms. If you will be using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and you represent that you have theauthority to do so.
I. Subject to your compliance with the TOS, Company grants you a limited, non-exclusive, non-transferable license: (i) to view, download and print any content of Platform solely for your personal and non-commercial purposes; and (ii) to access, modify, edit and download any content, to which you are permitted access solely for your use. You have no right to sub license the license rights granted herein.
II . You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Platform and Services, except as expressly permitted in the TOS. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Company or its licensors, except for the licenses and rights expressly granted in the TOS. The Platform and the intellectual property rights vested therein is owned by Company
I. You agree to Pay to us any fees for the Services availed by you, in accordance with the Plan (“Subscription Fees”). Payment against fees can be made online through credit Card/internet banking etc. or any mode of payment which is made available to the User in the Platform. The Fees paid by you is non-refundable, except as provided in these Terms and Conditions.
II. Our Services can be availed as a subscription model (“Subscription”). This means that when you choose to avail our Services, you will be billed as per the Plan chosen (“Billing Cycle”). We reserve the right to alter/modify/suspend/discontinue any terms and conditions associated with the Plan including but not limited to the period, rate, services included in the Plan. Further, we shall give you notice of any change made to the features of the Plan prior to the expiry of your applicable Billing Cycle.
III. We may change the fees charged to you for the Services at any time, provided that, for Services billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of your Subscription. We will provide you with advance notice of any change in fees.
IV. Payment for the Product Listings by the Dealers may be processed through the third-party internet payment service providers. By purchasing any Services through the Platform, the Enterprise hereby consents and agrees to abide by such third-party internet payment service providers’ applicable terms and conditions and privacy policies. The Dealers agrees and acknowledges that the Company has no responsibility or liability under the terms and conditions and policies of the third-party internet payment service provider. In the event such third-party internet payment service providers’ customer terms and conditions or privacy policies are not acceptable to you, please do not purchase such Services through the Platform.
All commercial/contractual terms are offered by and agreed to between End Users and Dealers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, periodand mode of delivery, warranties related to products and services and aftersales services related to products and services. Company does not have anycontrol or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the EndUsers and Dealers. All discounts, offers (including exchange offers) are by the Dealers and not by Company. Placement of order by an End Users with Dealer on the Platform is an offer to buy the Product(s) in the shall not be construed as Dealer’s acceptance of End User’s offer to buy the Product(s) ordered. The Company will not be liable if there is any cancellation(s) by the Dealer.Company is only providing a platform for communication and it is agreed thatthe contract for sale of any of the Product shall be a strictly bipartite contract between the End User and Dealers. The Users agree that the Company andits Platform is merely a facilitator and cannot be held liable for any transactions between the Users.
Cancellation and Returns is a scheme provided by respective Dealers directly under this agreement under which the option(s)replacement and/ or refund is offered by the respective Dealers to you. All Product Listings listed under a particular category may not have the same cancellation and returns policy. For all products, the returns/replacement policy provided on the product page or by the Dealers shall prevail over the general returns policy. Do refer the respective Product Listing applicable return/replacement policy on the its Product Listing page for any exceptions to this returns policy. Any replacement under this Agreement shall only occur the following grounds (i) if the item in the Product Listing is missing; (ii) missing parts or accessories; or (iii) if the item is defective in nature. Such intimations must be done within 15 days of receiving such item. However, all refunds and/or replacement shall be between the Dealer and the User.
II. We reserve the right to maintain, delete or destroy all information and materials posted or uploaded through the Services, pursuant to our internal record retention and/or destruction policies. We (may/may not) make use of third-party cloud services providers or use our own service infrastructure for hosting the servers and databases. While we make commercially reasonable efforts to ensure that the data stored on our servers is persistent and always available to the User, we will not be responsible in the event of failure of the third-party servers or any other factors outside our reasonable control that may cause the User’s data to be permanently deleted, irretrievable, or temporarily inaccessible.
III. You acknowledge and agree that we may preserve your information and may also disclose your related information if required to do so by law; or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these TOS; (c) respond to claims that any of your usage of the Platform violates the rights of third parties; (d) detect, prevent, or otherwise address fraud, security or technical issues; or (e) protect the rights, property, or personal safety of the Platform, its users, or the public.
IV. You agree to only provide content or information that does not violate the law nor anyone’s rights (including intellectual property rights). You also agree that your Account information will be truthful.
I. As a condition of use, you promise not to use the Platform for any purpose that is prohibited by the Terms of Service; or other rules or policies implemented by us from time to time; or in violation of any applicable laws.
III. Additionally, you shall not share any information that: (i) may be harmful to minors or children below the age of 18 (eighteen) years; (ii) threatens the unity, integrity, defence, security or sovereignty of the country, friendly relations with foreign states or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation; and (iii) is invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; (iv) harms minors in any manner; (v) infringes any patent, trademark, copyright or other proprietary rights; (vi) violates any laws for time being.
IV. Furthermore, you shall not (directly or indirectly): (i) take any action that imposes or may impose an unreasonable or disproportionately large load on Company’s (or its third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Platform or any activities conducted on the Platform; (iii) bypass any measures we may use to prevent or restrict access to the Platform (or parts thereof); (iv) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Platform, except to the limited extent applicable laws specifically prohibit such restriction; (v) modify, translate, or otherwise create derivative works of any part of the Platform; or (vi) copy, rent, lease, distribute, or otherwise transfer any or all of the rights that you receive hereunder.
V. You will not access the Platform, and/or its services, or the personal information of other Users, available on the Platform in order to build a similar or competitive website, product, or service.
VI. If are an Individual, you will not access the Platform and/or its services for the purpose of hiring, recruiting or inviting any other User to attend any program, event, function, seminar, conference, talk, etc.
VII. You agree to immediately notify us of any unauthorised use, or suspected unauthorized use of Your Account, or any other breach of security, in relation to Your personal information on the Platform.
VIII. One Account shall not be used by more than one User. Any use of an Account by a third-party would deem to be unauthorised usage. The Company reserves the right to disable any such Account from the Platform.
The Brand shall comply with all the terms of this agreement and the Master Agreement entered between the Brand and us.
I. You may not list any item for sale under the Digital Shop that are restricted, prohibited or deemed illegal for online sale under any central, state or local laws of India, including but not limited to:
a. Any narcotics, psychotropics, steroids, natural drugs, synthetic drugs or any other controlled substances under the Narcotic Drugs and Psychotropics Substances Act, 1985, or the Drugs and Cosmetics Act, 1940, as amended from time to time,
b. Tobacco and any tobacco products,
c. Human parts or remains, and any animals or animal parts,
d. Alcoholic beverages,
e. Pornographic materials, or obscene materials suggestive of sexual violence, and
f. Toxic, poisonous or hazardous materials, firearms, and any biological, chemical or nuclear weapons.
II. The above list is not exhaustive, and Avysh reserves the right to remove any item or product listing which it deems to be in violation of law or its internal policies, or which in the estimation of Avysh could lead to death or serious bodily injury of any person, or to physical or environmental damage.
III. The Dealer will have a refund and cancellation Policy in place for the Product Listing.
I. The Company provides you with multiple automatic alerts while providing Services.
II. You understand and agree that any alerts provided to you through the Platform may be delayed or prevented by a variety of factors. We will do our best to provide alerts in a timely manner with accurate information. However, we neither guarantee the delivery nor the accuracy of the content of any alert. You also agree that we shall not be liable for any delays, failure to deliver, or misdirected delivery of any alert; for any errors in the content of an alert; or for any actions taken or not taken by you or any third party in reliance on an alert.
You agree that we may contact you through telephone, email, SMS, or any other means of communication for the purpose of:
I. Obtaining feedback in relation to Platform or our Services;
II. Obtaining feedback in relation to any other Users listed on the Platform;
III. Any events or initiatives that you may be interested in as part of the community of users
IV. Resolving any complaints, information, or queries by other Users regarding your critical content; and
V. You agree to provide your fullest co-operation further to such communication by Company.
By submitting suggestions or other feedback regarding our Services/Platform, you agree that we can use and share such feedback for any purpose without any compensation to you and we are under no obligation to keep such feedback confidential.
We ensure easy access to the Users by providing an option to update your Account information. We reserve the right to moderate the changes or updates requested by you and we shall take an independent decision whether to publish or reject the requests submitted for the respective changes or updates in your Account. You hereby represent and warrant that you are fully entitled, under applicable law, to provide information as part of your Account or otherwise while using our Services, and that no such information breaches any third-party rights, including intellectual property rights and applicable data protection laws. Upon becoming aware of a breach of the foregoing representation, we may modify or delete parts of your Account information at our sole discretion with or without notice to you.Excluding your Account information and the User Materials you acknowledge that the Platform, the Services, and all the intellectual property rights, including copyrights, patents, trademarks, designs, and trade secrets in relation to the above are solely owned by us.
Users shall be prohibited from carrying out the any illegal acts in the Platform including but not limited to acts mentioned below:
I. violating or attempting to violate the integrity or security of the Platform;
II. transmitting any information on or through the Platform that is disruptive or competitive to the provision of our Services;
III. intentionally submitting on the Platform any incomplete, false or inaccurate information;
IV. making any unsolicited communications to other Users;
V. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Platform;
VI. circumventing or disabling any digital rights management, usage rules, or other security features of the Platform.
VII. Any unlawful activities in the Platform which are prohibited by laws of India.
We may disclose or transfer User-generated information to our affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. In accordance with the applicable laws, we shall transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by us, only if such transfer is necessary for the performance of the lawful contract between Company or any person on its behalf and the User or where the User has consented to data transfer.
While rendering Services, Company directly or through its representatives, may provide Users with certain materials relevant to the Services, which may be in the form of audio, video, written and oral content (“Company Materials”). Company Materials shall be the exclusive property of the Company. User hereby agrees and acknowledges that he/she shall ensure that the Company Materials are not shared with any third party, without Company’s written consent and any breach of such nature shall cause financial and irreparable injury to Company. Company hereby provides User with a revocable, non-exclusive, non-transferable, non-sublicensable, limited license to use the Company Materials solely for its personal purpose and not for any commercial use. While availing Services, User may submit various materials to Company in the form of audio/video/written content (“User Materials”). User hereby provides Company with an exclusive, transferable, perpetual and irrevocable license to use the User Materials for its use. User hereby agrees and acknowledges that User Materials shall not infringe any intellectual property rights of third party and shall be responsible for any claims arising out of infringement. Additionally, all User Materials provided will be used by the Company for analytics to understand the User and the market, and hereby the Company reserves its right to revise and enhance the Platform and the Services provided the User.
We reserve the right, at any time and in with sole discretion, to change, modify, or amend the Platform (in whole, or in part) or any of its Services (in whole, or in part), in compliance with the applicable legal and regulatory framework. You agree that We will not be liable to You for any change, modification or amendment of the Platform or its Services, or any part thereof.
The Company offers an email and in-app-based support system. In case you require any assistance or support, you may access support resources or contact our support by emailing at email@example.com or use the “Support” function on the Platform.
The User agrees and acknowledges that the Company shall address and attempt to resolve the complaint received in accordance with the standard policies and procedures adopted by the Company, the User’s disapproval/discontent with the outcome/mode of redressal shall not be deemed to mean non-redressal of the complaint by the Company. Any suggestions by Company regarding use of the Service shall not be construed as a warranty.
In furtherance of the Consumer Protection Act 2019 (“Consumer Protection Act”) and the Consumer Protection (E- Commerce) Rules 2020 (“E-Commerce Rules”) a nodal officer is appointed to ensure compliance with the Consumer Protection Act and the E-Commerce Rules.
The details of the grievance officer to which consumer grievances can be redressed are as follows;
Name: Nachiket H K
Contact Details: firstname.lastname@example.org
Designation of such officer: Co-Founder, Customer Success Head
The Company shall revert to every complaint within 48 hours of receipt of the complaint. Further, the Company shall take best possible efforts to redress the complaint within 30 days of receipt of the complaint. Any suggestions by Company regarding use of the Services shall not be construed as a warranty.
The User agrees and acknowledges that the Company shall address and attempt to resolve the complaint received in accordance with the standard policies and procedures adopted by the Company, the User’s disapproval/discontent with the outcome/mode of redressal shall not be deemed to mean non-redressal of the complaint by the Company. Any suggestions by Company regarding use of the Service shall not be construed as a warranty
I. Termination/ Suspension of Services:We have the right to temporarily suspend access to the whole or any part of the Services for any reason whatsoever (including but not limited to technical/operational reasons) and shall be under no liability to you in such an event. Further, we may, but shall not be obliged to, give You notice of any interruption of access to the Service. We may temporarily suspend access to the whole or any part of the Services for pre-scheduled maintenance. The intent to temporarily suspend access for pre-scheduled maintenance shall be communicated to you 48 hours in advance via email to the email id provided by you upon creation of your Account. If you choose to access the Platform or avail Services during such pre-scheduled maintenance, we cannot guarantee the availability of the Services and/or functionality of the Platform.
II. Termination/ Suspension of Accounts:We may terminate your usage of the Platform at any time for any reason, including breach of the Terms and Conditions. We have the right (but not the obligation) to refuse to grant access to Platform. Except for the rights and license granted in these terms, we reserve all other rights and grant no other rights or licenses, implied or otherwise.Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Platform under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages and other material kept on the Platform by such User. All provisions of the TOS, which by their nature should survive termination, shall survive termination, including, without limitation, warranty disclaimers, indemnity and limitations of liability.
THE SERVICE (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) IS PROVIDED “AS IS” AND “AS AVAILABLE” AND IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. THE COMPANY and SERVICE PROVIDER (INCLUDING) ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, SPONSORS AND PARTNERS DO NOT WARRANT THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK.
YOU (USER) HEREBY ACKNOWLEDGE AND AGREE THAT YOU WILL SHALL ONLY PROVIDE TRUE AND CORRECT INFORMATION AND IN THE CASE OF CREATING AN ACCOUNT YOU UNDERTAKE TO AT ALL TIMES KEEP THE INFORMATION UP TO DATE. UNDER NO CIRCUMSTANCES THE COMPANY WILL BE LIABLE ON ACCOUNT OF ANY INACCURACY OF INFORMATION PROVIDED BY YOU ON THIS PORTAL. IT IS THE RESPONSIBILITY OF THE USER TO FURTHER RESEARCH THE INFORMATION ON THE SITE. THE USER AGREES AND ACKNOWLEDGES THAT AVYSH DOES NOT TAKE POSSESSION OF OR HOLD TITLE TO THE PRODUCTS LISTED ON THE DIGITAL STORE(S), AND DOES NOT HAVE ANY OBLIGATIONS OR LIABILITIES IN RESPECT OF THE CONTRACT THAT MAY BE EXECUTED BETWEEN THE END USER AND THE DEALER OPERATING THE DIGITAL STORE.
You shall defend, indemnify, and hold harmless the Company, its affiliates/subsidiaries/joint venture partners and each of its, and its affiliates’/subsidiaries/joint venture partners’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to (i) your use or misuse of, or access to, the Services and Platform; or (ii) your violation of the Terms and Conditions; or any applicable law, contract, policy, regulation or other obligation. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in connection therewith
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (INCLUDING ITS DIRECTORS, EMPLOYEES, AGENTS, SPONSORS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, LICENSORS OR RESELLERS,) BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, (II) FOR YOUR RELIANCE ON THE SERVICES (III) FOR ANY DAMAGES (IV) FOR ANY MATTER BEYOND ITS OR THEIR REASONABLE CONTROL, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE AFOREMENTIONED DAMAGES.
You further agree and confirm that Company shall not be responsible, in any manner whatsoever, for any delay/unavailability of
Services or failure to meet its obligations under the Terms and Conditions, which may be caused, directly or indirectly, due to:
I. your failure to cooperate;
II. your unavailability and/or unresponsiveness;
III. your failure to provide accurate and complete information;
IV. your failure to provide or facilitate the submission of User Materials in timely manner;
V. any event beyond Company’s reasonable control.
This Agreement shall be governed by and construed in accordance with the laws of India without regard to the conflict of law provisions thereof. All claims, differences and disputes arising under or in connection with or in relation hereto the Platform or Services, the Terms or any transactions entered into on or through the Platform or Services shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India and you hereby accede to and accept the jurisdiction of such courts.
I.The Terms and Conditions are the entire agreement and understanding between you and Company with respect to the Services and usage of Platform.
II. If any provision of the Terms and Conditions are found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms and Conditions will otherwise remain in full force and effect and enforceable.
III. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
IV. The Terms and Conditions are personal to you, and are not assignable or transferable by you except with Company’s prior written consent. Company may assign, transfer or delegate any of its rights and obligations hereunder without any consent.
V. No agency, partnership, joint venture, or employment relationship is created as a result of the Terms and Conditions and neither party has any authority of any kind to bind the other in any respect.
VI. All notices under the Terms and Conditions will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested at the registered address mentioned in this Terms of Service; when receipt is electronically confirmed, if transmitted by facsimile or e-mail at email@example.com; or two days after it is sent, if sent for next day delivery by recognized overnight delivery service.
In furtherance of the Information Technology Act, 2000 (“IT Act”) and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Guidelines”) a grievance officer is appointed to ensure compliance with the IT Act and the Intermediary guidelines.
Any discrepancies or grievances with regard to content and or comment or breach of the Terms of Service shall be taken up with the designated grievance officer as mentioned below in writing or through email signed with the electronic signature to:Any discrepancies or grievances with regard to content and or comment or breach of the Terms and Conditions shall be taken up with the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to:
Attention: Nachiket H K
Email ID: firstname.lastname@example.org
Address: 10, Vinyasa" Cambridge Road, Udani Layout, Ulsoor, Bengaluru - 560008
The grievance officer shall revert to every complaint within 24 hours of receipt of the complaint. Further, the Company shall take best possible efforts to redress the complaint within 15 days of receipt of the complaint. Any suggestions by Company regarding use of the Services shall not be construed as a warranty.